starliaison I am sure a lot on here will not sympathise but it is the posts such as many on this thread that is the reason the rest of the STAR Board are not willing to post on here. There are not enough masochists on the Board to take on the constant abuse and negativity here.
There will be efforts to communicate elsewhere in the RFC universe but not here.
STAR you really do yourselves no favours at all. You do some things very well, but you are going to have to get used to taking criticism, constructive and abusive.
You really don't represent the majority of Reading fans I know. The Fans Forums should be re-named 'STAR Members' forums. Trying to make the content of them exclusive in this day and age of social media, clearly isn't going to work. You need to work smarter and harder if you want to give your members more value. You've got a Facebook and Twitter account, so you have the ability to drip feed information in to the public domain which will quench the thirst for knowledge that fans of all clubs have. Modern businesses understand that 'if you can't beat them, join them' is the best way to control information. Like it or not, you will have to move with the times.
You've got to be more approachable and less elitist. When my brother and I walked through the turnstiles at the Stoke game, we were met by Paula Martin, who offered us a clapper each. We politely declined, but she felt the need to retort "Too cool to be a proper Reading fan then?" and started laughing. I frankly don't care what anybody thinks of the way I choose to support the club, but she is/was your chairperson and that is not the way to talk to Reading fans, if you are the top representative of the supporters trust. And now you are alienating the biggest Reading FC fans forum, because you don't like faceless people calling you names!
You are not that relevant to a vast number of fans, which may be unfair on your organisation, but that is the perceived view of many. By taking the attitude of 'your loss', which you appear to be doing here, is the wrong way to go about moving your organisation forward. I appreciate that it must take up a lot of your spare time collectively, but that it the responsibility you've taken on.
Feel free to respond however you see fit, Starliaison.