Final tickets

1424 posts
Thomas L'Heureux
Hob Nob Regular
Posts: 1160
Joined: 27 Apr 2005 03:34
Location: London

Re: tickets - I'm sorry but those details were not recognised.

by Thomas L'Heureux » 21 May 2011 09:20

Buying five tickets - four of the member numbers were valid and one wasn't. I tried two others in its place until the system crashed and threw me out. Now I'm not able to get on at all. :x

User avatar
RobRoyal
Hob Nob Regular
Posts: 2900
Joined: 26 Apr 2004 16:11
Location: Surely you're joking?

Re: Final tickets

by RobRoyal » 21 May 2011 09:22

NR_Royal I can't go to the frikkin Stadium because I'm in frikkin Sheffield. Bastards.


+1 :evil:

Yahoops
Member
Posts: 120
Joined: 22 Apr 2004 22:12
Location: Wiltshire

Re: Final tickets

by Yahoops » 21 May 2011 09:23

If there are only 3 tickets left in a row, you can't buy 2 and then it kicks you back out. Utter rubbish

Pardsme
Member
Posts: 46
Joined: 15 Apr 2004 08:41

Re: Final tickets

by Pardsme » 21 May 2011 09:24

Tried calling disabled line and continued to be disconnected, and tells me to buy tickets online when website said can only book tickets via person (12-3pm) or phone (9-12pm). And office open till 5pm?! How when the cut off is 3pm!

mx
Member
Posts: 301
Joined: 29 Oct 2004 20:17
Location: The Simply Health City Ground

Re: Final tickets

by mx » 21 May 2011 09:25

Ive got as far a selecting a seat at least 4 times but keep getting chucked out again. :evil:


muzza
Member
Posts: 90
Joined: 05 May 2008 18:33

Re: tickets - I'm sorry but those details were not recognised.

by muzza » 21 May 2011 09:25

Same, got through chose block and everything then chucked me out, in waiting room now :(

Cannot even get through on the phones!

This is a nightmare!! :(

User avatar
The Prisoner
Hob Nob Regular
Posts: 1683
Joined: 26 Sep 2008 20:01
Location: the village

Re: tickets - I'm sorry but those details were not recognised.

by The Prisoner » 21 May 2011 09:25

Has anyone had the not recognised error and then managed to book using that card number over the phone?

PEARCEY
Hob Nob Addict
Posts: 5970
Joined: 29 Jun 2007 23:44

Re: tickets - I'm sorry but those details were not recognised.

by PEARCEY » 21 May 2011 09:26

The Prisoner Has anyone had the not recognised error and then managed to book using that card number over the phone?



Phones constantly engaged.

M27Royal
Member
Posts: 44
Joined: 03 Jan 2006 22:05
Location: ...under the sea

Re: tickets - I'm sorry but those details were not recognised.

by M27Royal » 21 May 2011 09:26

got all the way through, put in my card details, then got chucked out!!!

Have no idea if transaction went through!


User avatar
Kieron1981
Member
Posts: 165
Joined: 14 Aug 2008 12:07
Location: Reading

Re: tickets - I'm sorry but those details were not recognised.

by Kieron1981 » 21 May 2011 09:27

The Prisoner Has anyone had the not recognised error and then managed to book using that card number over the phone?


Line busy.... wont even connect

User avatar
jetsetwilly
Member
Posts: 99
Joined: 14 Apr 2004 13:39

Re: Final tickets

by jetsetwilly » 21 May 2011 09:27

At some point since 9am it's stopped offering catergory 3 seats online.

Got kicked out of my first go, used the direct link earlier in the thread and that seemed to skip the queue and the whole thing went through quickly and with no fuss 8)

User avatar
Maquisard
Member
Posts: 597
Joined: 25 Oct 2006 21:42
Location: The World My Wilderness

Re: Final tickets

by Maquisard » 21 May 2011 09:28

Yahoops If there are only 3 tickets left in a row, you can't buy 2 and then it kicks you back out. Utter rubbish

Just discovered that too! oxf*rd :evil:
Guess online has sold out of Cat3 tickets

User avatar
The Prisoner
Hob Nob Regular
Posts: 1683
Joined: 26 Sep 2008 20:01
Location: the village

Re: tickets - I'm sorry but those details were not recognised.

by The Prisoner » 21 May 2011 09:28

Kieron1981
The Prisoner Has anyone had the not recognised error and then managed to book using that card number over the phone?


Line busy.... wont even connect


I know - I keep trying, but wondered if someone had managed it


mx
Member
Posts: 301
Joined: 29 Oct 2004 20:17
Location: The Simply Health City Ground

Re: Final tickets

by mx » 21 May 2011 09:28

mx Ive got as far a selecting a seat at least 4 times but keep getting chucked out again. :evil:


and again.....

User avatar
PieEater
Hob Nob Subscriber
Hob Nob Subscriber
Posts: 6486
Joined: 14 Apr 2004 15:42
Location: Comfortably numb

Re: Final tickets

by PieEater » 21 May 2011 09:29

If you get as far as choosing a seat don't pick one at the top of the list.

The system is not smart enough to reserve an allocation. Choose one much lower down in the list.

Alternatively, give up on the shitty web site and join the phone redialling mob.

User avatar
Ian Royal
Hob Nob Legend
Posts: 35156
Joined: 15 Apr 2004 13:43
Location: Playing spot the pc*nt on HNA?

Re: tickets - I'm sorry but those details were not recognised.

by Ian Royal » 21 May 2011 09:30

Oh joy I've only got as far as the waiting room.

Get to first page, click to select tickets. back in waiting room, then get to a page with options for lots of events, none of them the play off final. :evil:

Start again, now stuck loading.... service unavailable. FFS This is atrocious.

Woo got to the login screen. Pick my price banding.... get chucked out.
Last edited by Ian Royal on 21 May 2011 09:37, edited 3 times in total.

User avatar
Kieron1981
Member
Posts: 165
Joined: 14 Aug 2008 12:07
Location: Reading

Re: tickets - I'm sorry but those details were not recognised.

by Kieron1981 » 21 May 2011 09:31

Managed to get through on one of the numbers... as soon as i pick options i get kicked out and have to start again

SHOCKING SITE

User avatar
3 veesinarow
Hob Nob Regular
Posts: 1425
Joined: 06 Dec 2005 14:25
Location: The wondrous Derbyshire Dales

Re: Final tickets

by 3 veesinarow » 21 May 2011 09:32

I have absolutely no problem with high levels of demand and waiting to get in, but after that, 21st century computer technology should be able to get your order through, however slowly. I've now selected seats SEVEN times and each time, it has crashed.

User avatar
The Prisoner
Hob Nob Regular
Posts: 1683
Joined: 26 Sep 2008 20:01
Location: the village

Re: tickets - I'm sorry but those details were not recognised.

by The Prisoner » 21 May 2011 09:34

Kieron1981 Managed to get through on one of the numbers... as soon as i pick options i get kicked out and have to start again

SHOCKING SITE


+1.

Something that should take two minutes taking 40 so far. And being the sort of obsessive I am I will keep trying til I get somewhere!!!!!

How many people are answering the phone there? 5? 10?!

PEARCEY
Hob Nob Addict
Posts: 5970
Joined: 29 Jun 2007 23:44

Re: Final tickets

by PEARCEY » 21 May 2011 09:34

PieEater If you get as far as choosing a seat don't pick one at the top of the list.

The system is not smart enough to reserve an allocation. Choose one much lower down in the list.

Alternatively, give up on the shitty web site and join the phone redialling mob.


I'm thinking of trying the internet site as the phones are a waste of time.

1424 posts

Who is online

Users browsing this forum: No registered users and 88 guests

It is currently 26 Jun 2024 07:57