ForzaRoyals Just emailed the club, they responded in 5 minutes with the following -
We are still in the process of posting them out. We kindly ask that supporters bare with us until the 4th August. If you still have not received the season ticket by then, please contact us via email or telephone (01189681313).
In regards to discount, the letter you will receive with the season ticket will document what type of vouchers/discount you will receive for the 17/18 season.
If you have any more queries then please do not hesitate to contact us.
Thanks for the information. This is the sort of thing they need to post on their website - with perhaps a bit more detail as to why there is a delay.
The 4th of August is not really acceptable though considering they took money from existing season holders back in March and have had all off-season to process and send new cards out.
I'm going to the Gillingham game on the 8th and was told when I booked it that it would be loaded onto my new season ticket card.
For what it's worth I don't know of anybody who has received their new ST cards yet - hence they are NOT still in the process of sending them out - they haven't actually started to send them out yet.