

by Royal Lady » 23 May 2011 08:59
by Platypuss » 23 May 2011 09:03
by glenroyal » 23 May 2011 09:08
RoyalBlueIan Royal 1/10 for ticketzone is a bit harsh, especially given people's experiences with the customer service staff.
With a phone purchase you're always going to have to wait quite a while, so tbh the waiting times don't actually seem that horrendus to me, not good either mind. Not that I'd have done it that way as I only have a mobile.
But the website was utterly atrocious.
1/10 is entirely fair if not over generous!!
I suspect the majority of people only had to ring their very good customer service staff because their online ticketing system was so absolutely shyte. No doubt the crap online system has also given their customer service staff plenty of opportunity to practise and improve their skills.
by Red » 23 May 2011 09:08
by PieEater » 23 May 2011 09:10
Red What do people expect really?
by ArfnipIsARoyal » 23 May 2011 09:13
by Red » 23 May 2011 09:15
ArfnipIsARoyal I'm in a queue on phone but wont give me a queue number. Is/has anyone had same experience? Am I even in a queue???
by ArfnipIsARoyal » 23 May 2011 09:16
by glenroyal » 23 May 2011 09:22
ArfnipIsARoyal It keeps saying I'm in a queue but no number is given.... same?
by PieEater » 23 May 2011 09:27
by Barry the bird boggler » 23 May 2011 09:29
by Red » 23 May 2011 09:31
glenroyalArfnipIsARoyal It keeps saying I'm in a queue but no number is given.... same?
System must have changed since Saturday then ? It certainly gave queue positions counting down from 5.
by Royal Lady » 23 May 2011 09:35
by Svlad Cjelli » 23 May 2011 09:35
Royal Lady HAS ANYONE DEFO HAD THE MONEY TAKEN OUT OF THEIR ACCOUNT YET??
by muddyfeet » 23 May 2011 09:36
by Royal Lady » 23 May 2011 09:37
Svlad CjelliRoyal Lady HAS ANYONE DEFO HAD THE MONEY TAKEN OUT OF THEIR ACCOUNT YET??
YES! BUT WHY ARE YOU SHOUTING?
by LumpWarden » 23 May 2011 09:37
by Royal Lady » 23 May 2011 09:38
muddyfeet Yes my credit card isnt happy
by glenroyal » 23 May 2011 09:39
RedglenroyalArfnipIsARoyal It keeps saying I'm in a queue but no number is given.... same?
System must have changed since Saturday then ? It certainly gave queue positions counting down from 5.
It didn't to me at about 1pm on Saturday.
by glenroyal » 23 May 2011 09:40
Royal Lady HAS ANYONE DEFO HAD THE MONEY TAKEN OUT OF THEIR ACCOUNT YET??
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