Final tickets

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MmmMonsterMunch
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Re: Final tickets

by MmmMonsterMunch » 23 May 2011 12:44

Tony Le Mesmer To anyone who lives within an hour of the ground, ive got no sympathy if you booked through ticketzone.



Why exactly??!! Some people have to work for a living & can't take half a day off to stand outside the ground. Furthermore, an online ticket operator that sells tickets on behalf of the country's biggest sporting venue should work adequately - it didn't.

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southbank1871
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Re: Final tickets

by southbank1871 » 23 May 2011 12:44

Royal Lady
Tony Le Mesmer To anyone who lives within an hour of the ground, ive got no sympathy if you booked through ticketzone.

Wasn't it only through ticketzone that you could purchase more than 6 tickets? :|



Nope, through TZ you could only get up to 8 tickets. I think you could get as many as you liked over the phone or in person, with the relevent member numbers of course.

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Re: Final tickets

by Tony Le Mesmer » 23 May 2011 12:46

Royal Lady
Tony Le Mesmer To anyone who lives within an hour of the ground, ive got no sympathy if you booked through ticketzone.

Wasn't it only through ticketzone that you could purchase more than 6 tickets? :|


Not sure about that, the (only) person in front of me in the queue bought 8 with 4 ST. Anyway only takes 2 of you to go and you could get 12 tickets.

Other than for those living away, Cant for the life of me think why anyone would go through the inevitable hassle of booking, confirming payment and waiting for delivery when you can just roll up to the ground, ticket in hand with no admin fee.

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Bandini
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Re: Final tickets

by Bandini » 23 May 2011 12:47

I'm not sure that's right. It just seems like they provide a rubbish service.

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Re: Final tickets

by Tony Le Mesmer » 23 May 2011 12:48

MmmMonsterMunch
Tony Le Mesmer To anyone who lives within an hour of the ground, ive got no sympathy if you booked through ticketzone.



Why exactly??!! Some people have to work for a living & can't take half a day off to stand outside the ground. Furthermore, an online ticket operator that sells tickets on behalf of the country's biggest sporting venue should work adequately - it didn't.



lol. TO open til 9am-9pm with, predictably, no queues whatsoever.


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Seal
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Re: Final tickets

by Seal » 23 May 2011 12:49

southbank1871
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Tony Le Mesmer To anyone who lives within an hour of the ground, ive got no sympathy if you booked through ticketzone.

Wasn't it only through ticketzone that you could purchase more than 6 tickets? :|



Nope, through TZ you could only get up to 8 tickets. I think you could get as many as you liked over the phone or in person, with the relevent member numbers of course.


Correct. 15 purchased in person at TO. A row of 7 and a row of 8 behind.

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Svlad Cjelli
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Re: Final tickets

by Svlad Cjelli » 23 May 2011 12:49

the great unknown was how long the queues at the MadStad would be - how many people are able to just drop everything to spend potentially 3 or 4 hours queueing, when they ought to be able to do things quickly and easily on t'interweb?

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Re: Final tickets

by loyalroyal4life » 23 May 2011 12:49

good effort by us to sell out within a week, never knew we had so many plastics :P

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Royal Lady
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Re: Final tickets

by Royal Lady » 23 May 2011 12:50

There were queues though. I saw them on the tv and everything. :|

If a service is offered, as previously stated, by a provider to Wembley stadium, why shouldn't people be able to trust in it and use it for ease?


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glenroyal
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Re: Final tickets

by glenroyal » 23 May 2011 12:50

MmmMonsterMunch ... it didn't.


This is the key point some people are overlooking, for whatever reasons people chose to use the on-line service, it wasn't just a matter of being frustratingly slow or a poor choice with hindsight - IT DIDN'T WORK, IT FAILED in many instances, when many on-line booking systems for Wembley sized crowds (and bigger) work fine (and faster).

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Svlad Cjelli
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Re: Final tickets

by Svlad Cjelli » 23 May 2011 12:51

loyalroyal4life good effort by us to sell out within a week, never knew we had so many plastics :P


Everyone's a plastic once - the real test is whether the new people come back again after Monday.

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Re: Final tickets

by MmmMonsterMunch » 23 May 2011 12:53

Sorry but have had to buy numerous "in-demand" tickets over the years for gigs, festivals etc etc with thousands more people online at the same time & never have I encountered such incompetence.

The site couldn't handle the web traffic at all & didn't work properly. Buying tickets online is not exactly a new concept. Ticketzone online was fcuking sh1t end of.

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southbank1871
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Re: Final tickets

by southbank1871 » 23 May 2011 12:56

They'd have been much better off using someone like Ticketmaster tbf, and I fukking h8 them. Guessing TZ are very cheap in comparison though.


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Re: Final tickets

by juanpablo » 23 May 2011 12:57

scared to death reading rl so just rang oxf*rd , and i quote "oh no your one of the lucky ones they went through fine" jesus.........


my mate also rang for additional today and got 2 35's from general sale over the phone

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Re: Final tickets

by Norfolk Royal » 23 May 2011 12:57

I thought it was quite good. Maybe you just pressed the wrong button or summat.

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Maguire
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Re: Final tickets

by Maguire » 23 May 2011 12:58

Oh well, i guess if the ticket website didn't work then at least the game is on TV so people will still get to see it even if their tickets don't arrive.

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Re: Final tickets

by Platypuss » 23 May 2011 12:58

TBF, I presume buying "in-demand" tickets from other sites normally don't require the site to also interface with a database of membership numbers provided by a 3rd party. No excuses, but I bet that was the main source of the problem.

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glenroyal
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Re: Final tickets

by glenroyal » 23 May 2011 13:00

MmmMonsterMunch Sorry but have had to buy numerous "in-demand" tickets over the years for gigs, festivals etc etc with thousands more people online at the same time & never have I encountered such incompetence.

The site couldn't handle the web traffic at all & didn't work properly. Buying tickets online is not exactly a new concept. Ticketzone online was fcuking sh1t end of.


Hear ... I'm repeating myself now ... Hear !!

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Re: Final tickets

by rabidbee » 23 May 2011 13:02

Svlad Cjelli
loyalroyal4life good effort by us to sell out within a week, never knew we had so many plastics :P


Everyone's a plastic once - the real test is whether the new people come back again after Monday.


I have season-ticket holding friends whose first game was the 95 final. Didn't Mags say his first game was the Simod final?

MmmMonsterMunch
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Re: Final tickets

by MmmMonsterMunch » 23 May 2011 13:02

Platypuss TBF, I presume buying "in-demand" tickets from other sites normally don't require the site to also interface with a database of membership numbers provided by a 3rd party. No excuses, but I bet that was the main source of the problem.



Maybe....but the site still couldn't handle the volume of traffic going through. My guess would be about 10-15k people were trying on Thu morning - a site like ticketmaster / seetickets could handle 10-15 times that amount of traffic if not more without crashing & chucking you out.

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