Royal Lady Re: my comment - Because, I suspect, at the time of knowing we were playing City, people might have decided to get a cheap train ticket, thinking there would be no problem in securing a match ticket. Don't people do this all the time? Book their trains before getting their match ticket? Doesn't bother me, was just saying.
Exactly, they took a risk. Sometimes taking a risk pays off, sometimes it doesn't. It isn't the clubs fault if it doesn't as they don't have an obligation to sell you a match ticket.