Royalty points-what is the point?

[Hoop Blah]

I'm not making a massive drama out of anything, just saying that it's a shame that those loyal fans who go week in week out (or as good as) but don't have a season ticket weren't given any priority over people who've never been before.

I'm not sure why you can't see the difference between being able to buy a ticket for the game and being able to choose a ticket you want so that you can sit next to or near people you go with on a regular basis. I didn't think it was that hard to comprehend!

[Red]

Ultimately the club are in the business (yes, it's a business) of selling tickets - not making sure friends can sit next to each other.

It's a shame I agree, and sorry to be so coarse, but ultimately they just couldn't give a flying pfuck.

[Hoop Blah]

It's a shame I agree, and sorry to be so coarse, but ultimately they just couldn't give a flying pfuck.

Which kind of leads to the original point of the thread doesn't it? Why bother having the system if it's not going to be used (and I know it is being used, and well IMO, for the away tickets).

If the club don't give a fcuk about the fans (which I think this example does support) then I do think it's something worth pointing out.

[Schards#2]

It's a shame I agree, and sorry to be so coarse, but ultimately they just couldn't give a flying pfuck.

Which kind of leads to the original point of the thread doesn't it? Why bother having the system if it's not going to be used (and I know it is being used, and well IMO, for the away tickets).

If the club don't give a fcuk about the fans (which I think this example does support) then I do think it's something worth pointing out.

Im afraid you are banging your head against the wall complaining about anything to do with the club on here. No matter in how much detail you describe the reason for your disatisfaction, you will always get someone replying "I don't understand what your problem is" I presume they just switch off and don't read when they see it's something critical.

This case is fairly trivial but it does demonstrate the club not thinking what's best for it's fans so they either don't really care, or just don't give enough thought to ticket distribution. Whichever, it could be better.

[Rev Algenon Stickleback H]

Ultimately the club are in the business (yes, it's a business) of selling tickets - not making sure friends can sit next to each other.

It's a shame I agree, and sorry to be so coarse, but ultimately they just couldn't give a flying pfuck.

It's actually easier this way to allow friends to sit together, unless all your friends happen to be in the same points band.

[PieEater]

Im afraid you are banging your head against the wall complaining about anything to do with the club on here. No matter in how much detail you describe the reason for your disatisfaction, you will always get someone replying "I don't understand what your problem is" I presume they just switch off

Or in the case of Turns8 pretend selling tickets is like selling something in a shop, and then trying to make out some people think its a "massive drama" by pointing out the club has chosen not to use their priority system.

[Schards#2]

Ultimately the club are in the business (yes, it's a business) of selling tickets - not making sure friends can sit next to each other.

It's a shame I agree, and sorry to be so coarse, but ultimately they just couldn't give a flying pfuck.

It's actually easier this way to allow friends to sit together, unless all your friends happen to be in the same points band.

This is actually true and I've been a beneficiary of it.

However, despite it benefitting me, it still seems unfair that 0 points earns you the same rights as, say 1500

[RG30]

The only blocks where you can't select your seats in are the ones where there are single seats only (which you can change if you aren't happy with the original seat placement)

[Turns8]

This case is fairly trivial but it does demonstrate the club not thinking what's best for it's fans so they either don't really care, or just don't give enough thought to ticket distribution. Whichever, it could be better.

It's run as a business...if the club had to bow down to every individual request, moan or gripe about wanting to sit with person x otherwise it will be the end of the world then it would take longer than 4 days to sort out the tickets...the club is only interested in getting bums on seats...

and the argument by many about how if they treat 'loyal' fans so poorly then they won't come back doesn't really stack up...based on the ST renewals, so unfortunately for all those feeling hard done by, it looks like the club has got it right.

[PieEater]

They seem to have changed it back to normal.

[Svlad Cjelli]

Ultimately the club are in the business (yes, it's a business) of selling tickets - not making sure friends can sit next to each other.

It's a shame I agree, and sorry to be so coarse, but ultimately they just couldn't give a flying pfuck.

It's actually easier this way to allow friends to sit together, unless all your friends happen to be in the same points band.

This is actually true and I've been a beneficiary of it.

However, despite it benefiting me, it still seems unfair that 0 points earns you the same rights as, say 1500

An alternative way of looking at it is that having a season ticket = having a guaranteed seat and then not having a season ticket (whether you've been zero games or to 23 a season) doesn't.

It allows the majority of supporters an extra 24 hours to know they have tickets and can make travel/babysitting/leave arrangements etc - rather than making them wait an extra day (out of only 5 days available) to wait for a relative minority to cherry pick seats.

Agree completely that Royalty points should be used where there is lack of demand for tickets - but can't see that it should be used to let some people (people who've not committed by buying a ST) get first pick of seats. Especially as there's (apparently) an equally good view from every seat in the MadStad.

[Schards#2]

This case is fairly trivial but it does demonstrate the club not thinking what's best for it's fans so they either don't really care, or just don't give enough thought to ticket distribution. Whichever, it could be better.

It's run as a business...if the club had to bow down to every individual request, moan or gripe about wanting to sit with person x otherwise it will be the end of the world then it would take longer than 4 days to sort out the tickets...the club is only interested in getting bums on seats...

and the argument by many about how if they treat 'loyal' fans so poorly then they won't come back doesn't really stack up...based on the ST renewals, so unfortunately for all those feeling hard done by, it looks like the club has got it right.

Well, to be honest, no.

As previously stated ad nauseum, the suggestion is that they had 24 hours of sales with a points limit and the reasons have been given.

Businesses who treat customers poorly will lose some of them, less so in the football world as you don't relly have the option of moving to another supplier, however, some will go and not come back.

The sales of season tickets this year are due entirely to the sale period coinciding with an 8 game winning streak and nothing to do with their marketing strategy or customer service.

[Svlad Cjelli]

But the game is on Friday.

Are you seriously suggesting that about 8,000 have to wait an extra day so that a couple of hundred can cherry pick the seats they want? People have to book babbysitters, make travel arrangements take time off work (if they live away) and if they can't be sure they've actually got a ticket until Tuesday that's a bit off for the majority, IMHO.

[Turns8]

This case is fairly trivial but it does demonstrate the club not thinking what's best for it's fans so they either don't really care, or just don't give enough thought to ticket distribution. Whichever, it could be better.

It's run as a business...if the club had to bow down to every individual request, moan or gripe about wanting to sit with person x otherwise it will be the end of the world then it would take longer than 4 days to sort out the tickets...the club is only interested in getting bums on seats...

and the argument by many about how if they treat 'loyal' fans so poorly then they won't come back doesn't really stack up...based on the ST renewals, so unfortunately for all those feeling hard done by, it looks like the club has got it right.

Well, to be honest, no.

As previously stated ad nauseum, the suggestion is that they had 24 hours of sales with a points limit and the reasons have been given.

Businesses who treat customers poorly will lose some of them, less so in the football world as you don't relly have the option of moving to another supplier, however, some will go and not come back.

The sales of season tickets this year are due entirely to the sale period coinciding with an 8 game winning streak and nothing to do with their marketing strategy or customer service.

ST renewal info went out prior to the run IIRC...they didn't get halfway through the 8 game run and then issue the renewal stating that you had to renewal before the run ended...I can't believe that all fans suddenly decided to renew based on the run...

[Schards#2]

It's run as a business...if the club had to bow down to every individual request, moan or gripe about wanting to sit with person x otherwise it will be the end of the world then it would take longer than 4 days to sort out the tickets...the club is only interested in getting bums on seats...

and the argument by many about how if they treat 'loyal' fans so poorly then they won't come back doesn't really stack up...based on the ST renewals, so unfortunately for all those feeling hard done by, it looks like the club has got it right.

Well, to be honest, no.

As previously stated ad nauseum, the suggestion is that they had 24 hours of sales with a points limit and the reasons have been given.

Businesses who treat customers poorly will lose some of them, less so in the football world as you don't relly have the option of moving to another supplier, however, some will go and not come back.

The sales of season tickets this year are due entirely to the sale period coinciding with an 8 game winning streak and nothing to do with their marketing strategy or customer service.

ST renewal info went out prior to the run IIRC...they didn't get halfway through the 8 game run and then issue the renewal stating that you had to renewal before the run ended...I can't believe that all fans suddenly decided to renew based on the run...

Well it took the team from 10th to 4th and virtually certain of a play off place by the cut off date.

If you don't think being 4th as opposed to 10th had an impact on the number of renewals, I can't do much other than tell you you are wrong.

[Forbury Lion]

I'm waiting for the Evening Post to give away tickets to some Australian loyal fan who emigrated 20 years ago from is home town of Cardiff but was a loyal Reading fan up to that point and follows all the games on the internet where possible.... they did that for the loyal royal who wanted to fly over for the Man Utd game.

If you fail to attend games your not worthy of jumping the queue ahead of those who do attend games, living in Australia was your choice, deal with it.

[Hoop Blah]

ST renewal info went out prior to the run IIRC...they didn't get halfway through the 8 game run and then issue the renewal stating that you had to renewal before the run ended...I can't believe that all fans suddenly decided to renew based on the run...

Really???? Are you serious or just trying to be clever and get a reaction on here?

[Hoop Blah]

But the game is on Friday.

Are you seriously suggesting that about 8,000 have to wait an extra day so that a couple of hundred can cherry pick the seats they want? People have to book babbysitters, make travel arrangements take time off work (if they live away) and if they can't be sure they've actually got a ticket until Tuesday that's a bit off for the majority, IMHO.

Didn't they sell something 12,500 tickets in a day?

I don't see how waiting 24 hours will have impacted most peoples arangements one bit. I'd say rewarding loyal fans with significant points tallys would be a more important benefit than any relatively part time fan having to wait an extra day before not cancelling a babysitter!

Not being funny, but your excuses are getting weaker every post Dirk, next your be telling us the tacky trim on the kit is to stifle the worldwide counterfeit market! [insert smiley]

[Harpers So Solid Crew]

I find that hard to believe, considering that they did clearly think of it for away tickets, which went on sale at the same time.

I think you give the ticket office too much credit for their thought processes. I would imagine they realised that the away game might sell out, (hence the banding) but don't think the home one will so just went for season ticket holders first, then everyone else. Rather than thinking that a day of banding would help the regular non S/T's get the better seats over the less regulars.

There are no better seats, except there are, it really is time the better seats were priced according ly

[Harpers So Solid Crew]

Still plenty of seats left looking at the system, in good areas as well. Cany=t seeit selling out now.