Final tickets

[Svlad Cjelli]

im not a season ticket holder but when i go onto the site and put in my member card it gives me the option to purchase 2 tickets already?! when i tried 3 or more it asked for other season ticket holder details! can i buy now? lol

Probably not - at a later stage in the process it goes off and checks with the RFC database.

[RoyalBlue]

im not a season ticket holder but when i go onto the site and put in my member card it gives me the option to purchase 2 tickets already?! when i tried 3 or more it asked for other season ticket holder details! can i buy now? lol

Don't tell me you haven't actually tried!

Sensible to keep quiet if you succeeded though.

[tink]

Didn't work for me. "Please enter a valid season ticket number"

[hatrick_hero]

i haven't yet actually!

[RoyalBlue]

i haven't yet actually!

Well get on with it! Go for Block 133.

[barmy_army008]

Have people had the money taken from their accounts yet?

I have my confirmation email so presumably the system is just taking time to take payment, but sometimes my bank account will show that a payment is pending in the 'money available' but, which is isn't as yet.

[Royal Lady]

No money taken but an amount equal to cost of tickets is "pending".

[Svlad Cjelli]

Have people had the money taken from their accounts yet?

I have my confirmation email so presumably the system is just taking time to take payment, but sometimes my bank account will show that a payment is pending in the 'money available' but, which is isn't as yet.

The money has been reserved at the time of authorisation (so I see the difference between "account balance" and "available balance" on my account) but not taken yet. But that's pretty standard with transactions like this.

[Row Z Royal]

Have people had the money taken from their accounts yet?

I have my confirmation email so presumably the system is just taking time to take payment, but sometimes my bank account will show that a payment is pending in the 'money available' but, which is isn't as yet.

The money has been reserved at the time of authorisation (so I see the difference between "account balance" and "available balance" on my account) but not taken yet. But that's pretty standard with transactions like this.

Pretty standard with any transaction other than a withdrawal from a cash point.

[Svlad Cjelli]

Have people had the money taken from their accounts yet?

I have my confirmation email so presumably the system is just taking time to take payment, but sometimes my bank account will show that a payment is pending in the 'money available' but, which is isn't as yet.

The money has been reserved at the time of authorisation (so I see the difference between "account balance" and "available balance" on my account) but not taken yet. But that's pretty standard with transactions like this.

Pretty standard with any transaction other than a withdrawal from a cash point.

If you want to get technical - with any transaction that's authorised on-line at point of sale. Anything below the seller's floor limit doesn't get authorised and so doesn't get reserved.

[Blue Hooped Moose]

Have people had the money taken from their accounts yet?

I have my confirmation email so presumably the system is just taking time to take payment, but sometimes my bank account will show that a payment is pending in the 'money available' but, which is isn't as yet.

Check this: viewtopic.php?f=2&t=106157&st=0&sk=t&sd=a&start=580#p2931366

I checked my bank this morning - no money out, no money pending. This made me check my mail, when I found the above.

[Row Z Royal]

If you want to get technical

I don't.

[The Prisoner]

If anyone has a member card they aren't using cos they have their ticket off a STH or can't go can they PM me the details I need to buy a ticket (customer number, name, address and postcode)? I have a members card, but the guy I am going with doesn't. Feel free to abuse BTW.

[barmy_army008]

Just checked my email account and nothing to say they'd been any problems, so I gave TicketZone a quick ring and apparently they've taken the payment and everything is fine. Odd that my bank account isn't showing any form of payment or pending payment. All that matters is the tickets are bought though!

[rob the royal]

Almost started a windup on that RFC thread saying that the guy who bought 38 was a know tout and had also bought 38 Reading Festival tickets. Couldn't be bothered in the end though.

Quite glad you couldn't be bothered with that to be fair...

I couldn't be arsed to go on there an have a go at them... TBM an FRF seem to have been on their case already anyway.

[RoyalBlue]

Just checked my email account and nothing to say they'd been any problems, so I gave TicketZone a quick ring and apparently they've taken the payment and everything is fine. Odd that my bank account isn't showing any form of payment or pending payment. All that matters is the tickets are bought though!

Isn't that something of an Oxymoron?!

[Row Z Royal]

Just checked my email account and nothing to say they'd been any problems, so I gave TicketZone a quick ring and apparently they've taken the payment and everything is fine. Odd that my bank account isn't showing any form of payment or pending payment. All that matters is the tickets are bought though!

Isn't that something of an Oxymoron?!

If there's anyone that'll know about morons, oxy or otherwise, it's you.

[Red]

BOOM!

[The Prisoner]

If anyone has a member card they aren't using cos they have their ticket off a STH or can't go can they PM me the details I need to buy a ticket (customer number, name, address and postcode)? I have a members card, but the guy I am going with doesn't. Feel free to abuse BTW.

Now sorted with a big up to Harpers so solid crew and LeicsRoyal who both offered

Top guys !

[RoyalBlue]

EEEK!!

Just had a mail from TicketZone:

Our website registered an attempt to make a booking, unfortunately booking ref xxxxxx was not completed as there was a discrepancy between the amount of tickets. This error can occur if you move backwards during the booking process, or if you have used a shared link.We have rebooked you on reference xxxxxx but have been unable to gain payment

This was AFTER I had a separate mail saying my booking was accepted and confirmed

Spoke to the Customer Services people - apparently someone else tried to select the same seats as me at the same time. The system accepts your order, confirms it, and then promptly rejects it. It is then left up to Customer Services to find all parties involved new seats, provide new booking references and then let you know. They can't take payment as the credit card details aren't stored (wow - their system does ONE thing correct) hence the email above.

So, if anyone else hasn't had their payment taken yet check your mails (and spam folders) for something similar to above - it would've come from customerservices@ticketzone.co.uk

This is completely and utterly disgraceful. What's more these are Wembley Stadium's recommended ticketin partners! Did those responsible for building the stadium on time then move into the ticketing business?!

It's true that RFC's own ticketing system isn't perfect and can be pretty difficult to log onto at very busy times (e.g. Man City tickets). However, once you are on the RFC site, you can choose your tickets, put them in your basket, get to the checkout, pay and receive confirmation of the tickets you have been allocated. All this without being kicked off, sent to a waiting room and then redirected to Cliff Richard tickets, or having the whole website crash around you!