Final tickets

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NR_Royal
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Re: Final tickets

by NR_Royal » 21 May 2011 09:34

Now it's just failed completely.

Stranded
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Re: Final tickets

by Stranded » 21 May 2011 09:35

SymonsO Typed in all my card details and pressed confirm ticket purchase and then said ...

Reading FC - Check Membership detailsServer Error500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
The web site you are accessing has experienced an unexpected error.
Please contact the website administrator.

The following information is meant for the website developer for debugging purposes.


Did it buy my tickets or not?!


You'll get a confirmation email if it has.

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RobRoyal
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Re: Final tickets

by RobRoyal » 21 May 2011 09:35

PEARCEY
PieEater If you get as far as choosing a seat don't pick one at the top of the list.

The system is not smart enough to reserve an allocation. Choose one much lower down in the list.

Alternatively, give up on the shitty web site and join the phone redialling mob.


I'm thinking of trying the internet site as the phones are a waste of time.


You haven't appreciated the definition of a waste of time until you've tried online :wink:

PEARCEY
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Re: Final tickets

by PEARCEY » 21 May 2011 09:37

^ Keep plugging away Rob. We will all get tickets in the end.

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RobRoyal
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Re: Final tickets

by RobRoyal » 21 May 2011 09:37

Okay so I'm staring to panic a little bit.

I know we won't sell out our entire allocation today, but what if Ticketzone sell out theirs? Where does that leave us exiles?


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Christof
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Re: Final tickets

by Christof » 21 May 2011 09:37

I haven't made it out of the waiting room yet. Anyone know how bad the queues are at the ground?

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ElmParker
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Re: Final tickets

by ElmParker » 21 May 2011 09:38

Having had all the error messages mentioned above, I switched from FireFox to IE and got tickets first go.

Probably a coincidence, but trying it will at least give you something to break up the frustration.

Yahoops
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Re: Final tickets

by Yahoops » 21 May 2011 09:38

Six times selected tickets, failed six times. Given up, going out.

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3 veesinarow
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Re: Final tickets

by 3 veesinarow » 21 May 2011 09:38

Now trying £76 tickets, but all tickets listed are shown as being at the Stadium??????????????????????


Vicky Pollard
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Re: Final tickets

by Vicky Pollard » 21 May 2011 09:39

has anyone got through on the phone after redialling a hundred times or am i wasting my energy on this shite service?

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RoyalBlue
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Re: Final tickets

by RoyalBlue » 21 May 2011 09:40

Tip from those who had to endure this misery on Thursday.

Try different browsers.

Clear your history/cache each time you fail.

May be pure coincidence but coincidence appeared to work for quite a few of us!

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Platypuss
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Re: Final tickets

by Platypuss » 21 May 2011 09:41

Logged in 8:58.
Four tickets booked 9:02

No wuckas. Took longer to sort train tickets.

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PieEater
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Re: Final tickets

by PieEater » 21 May 2011 09:41

RoyalBlue Tip from those who had to endure this misery on Thursday.

Try different browsers.

Clear your history/cache each time you fail.

May be pure coincidence but coincidence appeared to work for quite a few of us!


and don't select seats near the top of the list.


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RobRoyal
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Re: Final tickets

by RobRoyal » 21 May 2011 09:42

Platypuss Logged in 8:58.
Four tickets booked 9:02

No wuckas.


So glad for you.

Thanks for dropping by and letting us know. It's certainly set my mind at rest.
Last edited by RobRoyal on 21 May 2011 09:42, edited 1 time in total.

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Ian Royal
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Re: Final tickets

by Ian Royal » 21 May 2011 09:43

Love the way on page one it says maximum tickets to be bought 4. Page two its 7, page three its 10

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RoyalBlue
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Re: Final tickets

by RoyalBlue » 21 May 2011 09:43

After the dust has settled on all of this, perhaps our FSF representative could let the footballing authorities know just how bad the TicketZone set up is!

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RoyalBlue
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Re: Final tickets

by RoyalBlue » 21 May 2011 09:45

RobRoyal
Platypuss Logged in 8:58.
Four tickets booked 9:02

No wuckas.


So glad for you.

Thanks for dropping by and letting us know. It's certainly set my mind at rest.


Don't worry, his mind shouldn't really be at rest until money taken from his account (it hasn't come out of mine yet, despite confirmation of ticket purchases 11.00am on Thursday) and the right tickets drop on his door mat!

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The Prisoner
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Re: Final tickets

by The Prisoner » 21 May 2011 09:45

Member card number constantly not recognised. What oxf*rd wit designed this shit?!

Phone constantly engaged. :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:

mx
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Re: Final tickets

by mx » 21 May 2011 09:46

Yahoops If there are only 3 tickets left in a row, you can't buy 2 and then it kicks you back out. Utter rubbish

This is ridiculous. I am trying to buy one ticket - i select a row with more than 2 available and I keep getting chucked out.

NR_Royal
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Re: Final tickets

by NR_Royal » 21 May 2011 09:46

Got all the way to payment and then an error :evil:

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