Play-Off Tickets

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JC
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Re: Buying play off tickets

by JC » 04 May 2009 14:55

Tried to book 3 tickets as usual but it seems you can only book your own. Gave up in the end and phoned the ticket office. They said they were having problems with online system

playoffs or layoffs
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Re: Play-Off Tickets

by playoffs or layoffs » 04 May 2009 14:56

Huntley & Palmer
moo Great, now ive got a load of 'season ticket renewals' for family and friends stuck in my basket and i cant remove them and therefore cant buy any tickets online.

You can, you just delete them out. Pain in the arse but eventually got my home leg ticket sorted. Away tickets still not available online. ROFLeading ticket office


Mine wouldn't remove themselves, despite clicking 'Remove' loads of times.

Problem just fixed however as they've been removed from my basket, and home tickets now purchased, finally.

Would have been quicker to drive down in person...

Sun Tzu
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Re: Buying play off tickets

by Sun Tzu » 04 May 2009 14:59

JC Tried to book 3 tickets as usual but it seems you can only book your own. Gave up in the end and phoned the ticket office. They said they were having problems with online system


You can book your Friends and Family tix - I did just that for both games.

Were your tickets already linked ?

Stranded
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Re: Buying play off tickets

by Stranded » 04 May 2009 15:28

Couldn't connect to the form online so phoned and had it all sorted in about 5 mins.

Sarah Star
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Re: Buying play off tickets

by Sarah Star » 04 May 2009 15:49

I can't buy any Burnley away tickets until Wednesday. Do you think there'll be any left?


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Rex
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Re: Buying play off tickets

by Rex » 04 May 2009 15:51

Should be no issue Sarah. 1900 initial tickets. 1200 extra if needed.

Wizard
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Re: Buying play off tickets

by Wizard » 04 May 2009 15:51

Sarah Star I can't buy any Burnley away tickets until Wednesday. Do you think there'll be any left?


I doubt we will sell 3100 tickets, if only 800 have gone so far and that is our core support. So yeah, don't worry.

Jobbo no.11
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Re: Play-Off Tickets

by Jobbo no.11 » 04 May 2009 15:52

Well ive just had a stroke of luck.
Went on to the online ticket page to check if my normal seats were free and found that they were.
At this point i made the decission to buy my ticket as i have enough points and wait to get my brothers in a few days when he would have enough.
Last edited by Jobbo no.11 on 04 May 2009 16:21, edited 1 time in total.

Sarah Star
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Re: Buying play off tickets

by Sarah Star » 04 May 2009 15:52

Hope so. I've arranged it so I can go to this one. Should I bring an inflatable?


Wizard
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Re: Play-Off Tickets

by Wizard » 04 May 2009 16:01

Jobbo no.11 Well ive just had a stroke of luck.
Went on to the online ticket page to check if my normal seats were free and found that they were.
At this point i made the decission to buy my ticket as i have enough points and wait to get my brothers in a few days when he would have enough.


Interesting.... I have a similar story.
I won't buy it yet, I'm gonna have to wait until tomorrow at the earliest to confirm I can take the day off work.

*Edited on advice of Sun Tzu below.
Last edited by Wizard on 04 May 2009 16:25, edited 2 times in total.

Sun Tzu
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Re: Play-Off Tickets

by Sun Tzu » 04 May 2009 16:08

If you can get tickets with a lower points total can I suggest you keep it to yourself rather than posting on here.

You are quite likely to find your tickets cancelled as the club do keep tabs on threads like this !!

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Rawlie19
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Re: Buying play off tickets

by Rawlie19 » 04 May 2009 16:11

Just tried to pay using my debit card and it declined it! I remember reading about problems like that on here before. Did with the credit card in the end. The system has always been a bit shite to be honest.

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Royal Lady
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Re: Play-Off Tickets

by Royal Lady » 04 May 2009 16:17

As a matter of interest, how do the club know who we are from our user names? Even moderators don't have access to that sort of information. :roll:


JC
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Re: Play-Off Tickets

by JC » 04 May 2009 16:22

Sun Tzu If you can get tickets with a lower points total can I suggest you keep it to yourself rather than posting on here.

You are quite likely to find your tickets cancelled as the club do keep tabs on threads like this !!


Yes, all they have got to do is look for tickets in the name of Jobbo no.11 and cancel them

Jobbo no.11
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Re: Play-Off Tickets

by Jobbo no.11 » 04 May 2009 16:23

cheers for the advice
well and truly edited and wizard any chance you could edit your quote thanks

Wizard
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Re: Play-Off Tickets

by Wizard » 04 May 2009 16:27

Royal Lady As a matter of interest, how do the club know who we are from our user names? Even moderators don't have access to that sort of information. :roll:


They don't. But they could look at all the tickets sold, and see which people have bought them.

Jobbo, done mate.

Sun Tzu
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Re: Play-Off Tickets

by Sun Tzu » 04 May 2009 16:37

Precisely, the system will have reports which can list tickets sold to people in a variety of circumstances
Who actually posts on HNA makes no odds, they wouldn't do anything just becasue you'd posted on here, but because you had got tickets you shouldn't have.

But to be honest it's their fault if the system allowed people to buy so if they tried to block my tickets in the circumstances I would be pretty upset. I'd still advise people to avoid advertising any stoke of good luck for the time being.

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Royal Lady
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Re: Play-Off Tickets

by Royal Lady » 04 May 2009 16:45

Sun Tzu Precisely, the system will have reports which can list tickets sold to people in a variety of circumstances
Who actually posts on HNA makes no odds, they wouldn't do anything just becasue you'd posted on here, but because you had got tickets you shouldn't have.

But to be honest it's their fault if the system allowed people to buy so if they tried to block my tickets in the circumstances I would be pretty upset. I'd still advise people to avoid advertising any stoke of good luck for the time being.


So, they read this board, decide to run a list of people who have got tickets who haven't got the right number of points and then remove their tickets and tell them they have to buy them tomorrow when they do have enough points? Or whatever? :|

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Dirk Gently
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Re: Play-Off Tickets

by Dirk Gently » 04 May 2009 16:46

Royal Lady
Sun Tzu Precisely, the system will have reports which can list tickets sold to people in a variety of circumstances
Who actually posts on HNA makes no odds, they wouldn't do anything just becasue you'd posted on here, but because you had got tickets you shouldn't have.

But to be honest it's their fault if the system allowed people to buy so if they tried to block my tickets in the circumstances I would be pretty upset. I'd still advise people to avoid advertising any stoke of good luck for the time being.


So, they read this board, decide to run a list of people who have got tickets who haven't got the right number of points and then remove their tickets and tell them they have to buy them tomorrow when they do have enough points? Or whatever? :|


If someone complained to them they'd be duty bound to look into it and take action.

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Royal Lady
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Re: Play-Off Tickets

by Royal Lady » 04 May 2009 16:51

Sun Tzu suggested that the club would read this thread and do something, nothing about someone complaining.

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