by Mr Irascible » 19 May 2011 11:39
by muddyfeet » 19 May 2011 11:39
RoyalBlue Absolute shambles and it's not RFC's fault! (Unless you blame them for falling for TicketZone's claims that they could handle this better than our own systems).
Really well done to RFC for providing the very patient person on the live webchat on OS.
Tips for those still trying with Ticketzone. Use Firefox or Chrome (opposite to RFC's system which appears to prefer Internet Explorer). Clear your internet history each time you fail/get kicked out. The latter might be coincidental but I finally succeeded having done that.
by Svlad Cjelli » 19 May 2011 11:40
Svlad Cjelli I deduce that where it's going wrong is once you select tickets and it goes to the next stage - if too many other people have selected tickets in the same row at the same time it throws a wobbly because there suddenly aren't enough left to sell in that row.
There ought to be proper locks and reservations to stop this sort of thing happening - so it's not anything to do with browsers, it's sloppy, sloppy back-end programming and poor capacity planning.
by Silver Fox » 19 May 2011 11:40
Mr Angry I know this will sound trite, but I'm a little hacked off (if understanding) that RFC are holding ALL their Cat 5 tix for their Corporate Partners; do that many people from Waitrose REALLY want to go to the game???
by Svlad Cjelli » 19 May 2011 11:42
Silver FoxMr Angry I know this will sound trite, but I'm a little hacked off (if understanding) that RFC are holding ALL their Cat 5 tix for their Corporate Partners; do that many people from Waitrose REALLY want to go to the game???
I can't see if anyone else answered this Mr A but isn't this the FA's commercial partners? I know I've been offered access to £98 tickets through non-RFC related channels.
Obviously I've declined as there's no facepaint or jester hats in that section
by RG30 » 19 May 2011 11:43
Svlad CjelliSilver FoxMr Angry I know this will sound trite, but I'm a little hacked off (if understanding) that RFC are holding ALL their Cat 5 tix for their Corporate Partners; do that many people from Waitrose REALLY want to go to the game???
I can't see if anyone else answered this Mr A but isn't this the FA's commercial partners? I know I've been offered access to £98 tickets through non-RFC related channels.
Obviously I've declined as there's no facepaint or jester hats in that section
Not just Waitrose, though - all the companies who have MadStad boxes or use the other hospitality facilities at the MadStad would be interested.
by Kareem Abdul-Jabar » 19 May 2011 11:44
by PieEater » 19 May 2011 11:51
Kareem Abdul-Jabar The very helpful lady on the phone said she wouldn't even bother with the website as it has hardly processed any sucessful orders all day because it keeps falling over. This was meant to a dedicated website used because it could handle large volumes of traffic.
by Svlad Cjelli » 19 May 2011 11:51
Ticket update: we sold 7,000 in the first two and a half hours of sales, thanks everyone for the support. At the minute there's a 10 minute queue in person for Category 5, about 1hr 45mins for categories 2, 3, and 4.
by JC » 19 May 2011 11:52
Mr Hoppy A warning to others. It may have been a coincidence by I spent 75 minutes trying to get through using Mozilla Firefox and it kept crashing after the point where you pick your seats and rows. Like I said it may have been a coincidence, but first time I used IE9, I got all the way through the process.
There are still a number of websites which struggle with Firefox unfortunately.
by muddyfeet » 19 May 2011 11:54
by leicsRoyal » 19 May 2011 11:54
Svlad Cjelli Update from teh RFC FaceybookTicket update: we sold 7,000 in the first two and a half hours of sales, thanks everyone for the support. At the minute there's a 10 minute queue in person for Category 5, about 1hr 45mins for categories 2, 3, and 4.
by 1871 Royal » 19 May 2011 11:56
by Svlad Cjelli » 19 May 2011 11:57
leicsRoyalSvlad Cjelli Update from teh RFC FaceybookTicket update: we sold 7,000 in the first two and a half hours of sales, thanks everyone for the support. At the minute there's a 10 minute queue in person for Category 5, about 1hr 45mins for categories 2, 3, and 4.
That's pretty impressive!
I know the money from ticket sales from the semi finals is split between all 4 clubs, does the same apply for the final?
by Sarah Star » 19 May 2011 11:58
RoyalBlueMr Hoppy A warning to others. It may have been a coincidence by I spent 75 minutes trying to get through using Mozilla Firefox and it kept crashing after the point where you pick your seats and rows. Like I said it may have been a coincidence, but first time I used IE9, I got all the way through the process.
There are still a number of websites which struggle with Firefox unfortunately.
Funny that because a lot of other people are reporting failure with IE and first time success with Firefox. Would seem it's probably coincidental and the root cause of the problem is the site itself.
by TFF » 19 May 2011 11:59
by Rob-Royal » 19 May 2011 12:07
by muddyfeet » 19 May 2011 12:08
by toppy » 19 May 2011 12:10
Sarah StarRoyalBlueMr Hoppy A warning to others. It may have been a coincidence by I spent 75 minutes trying to get through using Mozilla Firefox and it kept crashing after the point where you pick your seats and rows. Like I said it may have been a coincidence, but first time I used IE9, I got all the way through the process.
There are still a number of websites which struggle with Firefox unfortunately.
Funny that because a lot of other people are reporting failure with IE and first time success with Firefox. Would seem it's probably coincidental and the root cause of the problem is the site itself.
Didn't get in with IE but went straight through with Firefox. Thanks for the tip.
Users browsing this forum: No registered users and 79 guests