by tink »
24 May 2011 19:48
We are emailing you regarding your recent INTERNET BOOKING for tickets to the the play off final
Our reports show that you experienced problems on-line and we have not been able to take payment and process your booking.
We have seats held for you on new BOOKING REFERENCE No xxxxxxx
Please be assured the seats held for you are equal to those you selected originally.
We just need to take your payment card details from you, to complete the booking process.
As soon as we receive your payment card details we can process the booking quickly and arrange for ticket dispatch
Please contact us immediately on 08444 99 99 55 and quote the reference above so we can process your booking .
Please note, even if you have received a confirmation email when you placed your booking, we still need to take payment from you to proceed
If we do not hear from by 6pm on Tuesday 24th May we will release the tickets currently held for you
Thank you for your co-operation and please accept our apologies for any inconvenience caused.
Customer Services Team
Ticket Zone
If we do not hear from you by 6pm?!! What if I don't get home till 7 you oxf*rding useless pile of oxf*rd oxf*rds?! How hard can it be to organise the sale of a few thousand tickets?! Why in god's name has it taken you until Tuesday to work out you've double booked my tickets, when i ordered them on Saturday morning.
The only reason i have not gone down to Barnstaple and started a bloody riot is because when i phoned up at 7 they were still able to allocate me two seats, albeit in a different block and miles up in the gods, but at least i'm still going.
How can this incompetent bunch of cretins ever be allowed to run a ticket allocation service again? The one thing they are supposed to be able to do, they seem utterly incapable of doing.
If i was this sh!te at my job, i would be down the jobcentre at 9am tomorrow.
And breath. I'm still going to Wembley, but no thanks to Ticketzone.