Season ticket/member card shambles

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Royal Ginger
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Re: Season ticket/member card shambles

by Royal Ginger » 01 Oct 2014 17:56

Hammersmith Apollo used to run all of it's ticketing scanners off of one desktop. Admittedly that was only for 5,000 people, but it doesn't take an awful lot of computing power to do a reference number look-up.

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Green
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Re: Season ticket/member card shambles

by Green » 03 Oct 2014 17:11

Ian Royal
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Nameless Originally the server at the gate had to refer back to the central database for every query whereas now there is a copy held locally at each gate making it quicker and more resilient.

What kind of server were we using that would struggle with 20,000 checks in two hours?

Are you actually trying to suggest that the flow of people through the turnstiles is 20,000 spread even remotely evenly over 2 hours?

Why so aggressive, Ian?

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Ian Royal
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Re: Season ticket/member card shambles

by Ian Royal » 04 Oct 2014 13:49

That's a question Green, if you think it's aggressive I think the internet may not be the place for you.

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melonhead
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Re: Season ticket/member card shambles

by melonhead » 06 Oct 2014 11:23

Ian Royal That's a question Green, if you think it's aggressive I think the internet may not be the place for you.


its the inclusion of the actually, and even remotely that makes it sound confrontational(rather than aggressive)

HTH

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Ian Royal
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Re: Season ticket/member card shambles

by Ian Royal » 15 Oct 2014 21:23

melonhead
Ian Royal That's a question Green, if you think it's aggressive I think the internet may not be the place for you.


its the inclusion of the actually, and even remotely that makes it sound confrontational(rather than aggressive)

HTH

It was intended as incredulous.


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Re: Season ticket/member card shambles

by Shackleton Royal » 15 Oct 2014 21:51

Nameless
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Nameless 18,000 wouldn't have to see one person as there are staff at each gate. The whole system can't crash as data is held at each gate, not on a central server.


It's better than that - I'm pretty sure each turnstile is autonomous and can work offline once loaded with event data.

When Fortress was first installed I initially wondered why each gate had a computer per turnstile (the blue boxes up on the wall) thinking that it was massively over-engineered; then it occurred to me, that the last thing you want when trying to ingress 24,000 people into a stadium is for an entire gate (or more) to go down just because of a single point of failure.


Pretty certain it's per gate not per turnstile, and that is a change from when the system was first installed . Originally the server at the gate had to refer back to the central database for every query whereas now there is a copy held locally at each gate making it quicker and more resilient. Every gate is one of a pair so if say gate 7 went down they could use gate 8 for everyone, or go to a visual check at the turnstiles which wouldn't be 100% but ok as an emergency.


But you can go in via gate 7 or 8 if you sit in the East stand, I know because I've done it. So therefore it must be centralised somehow!

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PieEater
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Re: Season ticket/member card shambles

by PieEater » 17 Oct 2014 11:22

Shackleton Royal
Nameless Every gate is one of a pair so if say gate 7 went down they could use gate 8 for everyone.


But you can go in via gate 7 or 8 if you sit in the East stand, I know because I've done it. So therefore it must be centralised somehow!


Shackleton having a mare here.

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Green
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Re: Season ticket/member card shambles

by Green » 03 Dec 2014 14:38

Ernest would be turning in his grave

Cureton's Volley
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Re: Season ticket/member card shambles

by Cureton's Volley » 05 Dec 2014 10:34



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