by The Goat was fed » 07 Sep 2006 13:52
by Man Friday » 07 Sep 2006 13:57
by Lower West » 07 Sep 2006 13:59
by RoyalBlue » 07 Sep 2006 13:59
by West Stand Man » 07 Sep 2006 14:02
by Barry the bird boggler » 07 Sep 2006 14:07
by southbank1871 » 07 Sep 2006 14:09
by RoyalBlue » 07 Sep 2006 14:11
by Huntley & Palmer » 07 Sep 2006 14:14
by Stranded » 07 Sep 2006 14:15
The Goat was fed The mythical buy-back scheme has now, apparently, been launched - and surprise, surprise, it won't be anything like we might have expected it to be.
Firstly, it will only operate for SOLD OUT games. Apparently it's about to be in operation for the Man City game.
Secondly, you don't get money back...you get gift vouchers to redeem in the club shop or for other match ticket purchases (although I bet it won't include away tickets).
Compare this to the original statement on page 7 of the pamphlet we received with our season ticket application:
"[b]To ensure that every seat is used we will introduce a buy back scheme, where season ticket holders who are not coming to certain games can sell their seat, via the club, to other supporters."
In my book, to sell something involves receiving money back - not a credit note you can't/don't want to use.
Ever felt like you've been had......
by weybridgewanderer » 07 Sep 2006 14:22
RoyalBlue West Stand Man - your first point is valid. However, as for keeping the money in the club, they are actually doing more than that. They are keeping the original season ticket holder's money and adding that from the new purchaser, which will of course be at the single match rather than ST rate.
Fair enough but two points. 1) No need to take a cut from the ST holder (I bet they do) because they get that from being able to sell the ticket at the higher rate. 2) Do not tell me that I can't let my mate(s) use the tickets that I paid for if I can't make the game myself (I will be allowing them to use them FOC).
by STAR Voice » 07 Sep 2006 14:55
That's always been a given, and TBH I'm surprised that anyone would expect otherwise. All the theatres and sports clubs in the world that re-sell tickets will only re-sell them once they've sold all of their own tickets. Why on earth would they sell your ticket in preference to their own? [/quote]The Goat was fed Firstly, it will only operate for SOLD OUT games.
Other clubs that operate this give a credit against your following year's ST - and just that, so if you don't buy a ST the next year you lose it all. Compared to this RFC are being quite generous.The Goat was fed Secondly, you don't get money back...you get gift vouchers to redeem in the club shop or for other match ticket purchases (although I bet it won't include away tickets).
Ah, so you only bought your ST on the condition that the buy-back scheme would operate as you understood it, did you? No wonder you feel had....The Goat was fed Ever felt like you've been had......
by West Stand Man » 07 Sep 2006 14:57
RoyalBlue .
2) Do not tell me that I can't let my mate(s) use the tickets that I paid for if I can't make the game myself (I will be allowing them to use them FOC).
by Patch » 07 Sep 2006 14:59
by Seal » 07 Sep 2006 15:14
by The Goat was fed » 07 Sep 2006 17:37
by One Beer is never enough. » 07 Sep 2006 18:03
The Goat was fed Dear Star Campaigns (whoever you are),
You jump to some incorrect conclusions about my circumstances, so please don't make sweeping generalisations. Firstly, my own season ticket is very well used. I've not missed a home game for two years, and only four away games in 16 months (but that bit's irrelevant).
My dilemma this season was whether or not to continue getting a season ticket for my son (I'm posting under his name for those of you who know him), who is off to Manchester University next week. From now to the end of the season I'd be surprised if he can travel back for more than about one-in-three games. As we all know, the price has shot up.
This was my thinking when the new ST prices were announced: "So, do I splash out £385 for only may be 7-8 games? Probably not...but hold on, there's something called a buy-back scheme...OK the club are doing to tell me all about it (in June, surely??) so I'll take this expensive gamble in good faith, and I'll try and get some compensation when my mates (who are all season ticket holders anyway and rarely need a spare) can't take it off my hands."
That's why I feel hard done by. Maybe I've been naive to trust the club and never having supported a Premiership team before, I've never come across a buy-back scheme before. I made the mistake of believing the club would deliver on what appeared to be some sort of promise - and that word "sell" is there in black and white.
So I've been suckered into making an expensive mistake. So, Mr STAR Campaigns, instead of making incorrect assumptions about my own situation, can I suggest you campaign to make the club a bit more open and honest about its intentions? After all , this still hasn't been publicised. And it damn well should be to the 18,000 customers effected.
by Jerry St Clair » 07 Sep 2006 18:42
by RoyalBlue » 07 Sep 2006 19:44
West Stand ManRoyalBlue .
2) Do not tell me that I can't let my mate(s) use the tickets that I paid for if I can't make the game myself (I will be allowing them to use them FOC).
Me too, as I think that is the most effective way of 'recycling' my ticket. The chances of a random spot check being implemented and discovering that i have loaned my ST to a suitable friend is pretty low.
Jerry St Clair I think the crux of the problem here is poor communication from the club.
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